December 4, 2020The Evolution of Service Excellence
From Travel & Cruise Magazine – 3rd Quarter 2019 A destination’s investment in training is...
December 4, 2020Aquila Center for Cruise Excellence Growing with Global Trainers and New Programs
From Travel & Cruise Magazine – 1st Quarter 2020 Aquila Center for Cruise Excellence continues...
December 4, 2020New Online Training Programs from Aquila Help FCCA Members Navigate the New Normal
From Travel & Cruise Magazine – 2nd Quarter 2020 The way to strengthen and accelerate...
December 2, 2020Celebrating 10 Years of Cruise Excellence Training Programs!
In 2020, Aquila Center for Cruise Excellence is celebrating 10 years of delivering training programs...
November 30, 2020How Will We Reimagine Our Guest Experiences?
From Travel & Cruise Magazine – 3rd Quarter 2020 Adapting to new protocols and procedures...
November 12, 2020Tips for Building Passionate Teams proves even stronger during uncertain times
It’s week eleven of working remotely and seeing our world change while teams try to...
November 12, 2020What does it mean for teams to have a Culture of Discipline?
This article continues my writing about Aquila’s start on the journey from Good to Great...
November 12, 2020Aquila Re-Imagines Sustainable Growth with New Programs and Global Trainers
As an entrepreneur, what excites me is to see seeds of ideas grow into a...
November 12, 2020Reflecting on Aquila’s Growth and Transformations
At the end of the cruise season in our ““Living Lab”” in Saint John, we...
November 12, 2020Going from Good to Great-is it real?
I’ve been saying for a decade that I’m going to write a book. Today, I’ve...
November 12, 2020What can Frontline Training do for Your Destination?
This article about how your Frontlines can give you a competitive advantage appeared in Travel...
