Cruise Into Excellence: Affordable Virtual Training for Tour Operator Management Teams
Special Summer FCCA Rate: $490 USD per operator
Join our exclusive 2-hour live Zoom sessions led by Aquila’s Expert Global Trainers.
Practical. Interactive. Designed for Tour Operators.

Reimagining Guest Experiences
$1,900.00
Date & Time: Aug 19, 10 AM EST
Topics include:
- Evaluating experiences for current appeal
- Incorporating trends in guest experiences
- Key considerations for reimagining shore excursions

MAXIMIZING PROFITS
$1,900.00
Date & Time: July 2, 2PM EST
Topics include:
- Optimizing Operations
- Increasing Profit Margins
- Adding Value

Excellence in Navigating Crisis
$1,900.00
Date & Time: July 9, 2PM EST
Topics include:
- Understanding Trauma & Your Role
- Supporting Safely and Responsibly
- Communicating Effectively

Creating a Culture of Service
$1,900.00
Two-hour live and personalized training for your company’s team.
$1900.USD per program per operator team.
Topics include:
- Build a service mindset;
- Motivate teams to excel;
- Deliver consistent, exceptional experiences.

Storytelling 101 for Guides
$1,900.00
Two-hour live and personalized training for your company’s team.
$1900.USD per program per operator team.
Topics include:
- Why storytelling is important for tour guides.
- What makes a great story.
- How to tell an engaging story.

Mastering Challenges
$1,900.00
Two-hour live and personalized training for your company’s team.
$1900.USD per program per operator team.
Topics include:
- Managing Difficult Situations.
- Key Communication Strategies.
- Preparing Your Team.

Selling Shore Excursions
$1,900.00
Two-hour live and personalized training for your company’s team.
$1900.USD per program per operator team
Topics include:
- Reaching the Cruise Lines.
- Selling your Shore Excursions.
- Stand Out from the Crow.
How It Works:
- Each tour operator’s management team connects through one Zoom link
- Teams can join together from one room or individually
- Limited spots available – secure your place early!
Aquila has additional topics available for customizing to your destination needs.
Contact Melissa or Beth directly: training@cruiseexcellence.com


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