DIVERSITY AND INCLUSION IN GUEST EXPERIENCE (NEW!)

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During this half day workshop, participants will learn about the economic and social benefits of diversity and inclusion in tourism, and will acquire the tools and knowledge to create inclusive tourism experiences. ​

At this end of this training, participants will be prepared to address common challenges and and identify areas for improvement in diversity and inclusion. ​

Topics Include:

• The importance of diversity and inclusion in tourism​
• Identify challenges and barriers​
• Strategies for Promoting Diversity and Inclusion ​
• Ensuring Inclusive Destination Experiences ​
• Case Studies and Best Practices​
• “Inclusive Tourism Statement” exercise​

Best for: Cruise Destinations, Ports, Tour Operators, Stakeholders.

Available Formats: In person, virtual