CRUISE INTO EXCELLENCE: Exclusive Training for Tour Operators

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Cruise Into Excellence: Affordable Virtual Training for Tour Operator Management Teams

Aquila’s expert-led training programs are designed to equip Tour Operators with the skills and strategies needed to excel in every aspect of their business. Now, you can choose the TRAINING PROGRAM that best fits your needs:

Interactive. Practical. Actionable!

$1900.USD per program per operator team.

  • Two-hour live and personalized training for your company’s team
  • 1-on-1 Sessions – Tailored coaching to address your team’s specific goals.

Training Programs:

Reimagining Guest Experiences

Reimagining Guest Experiences

$1,900.00

Two-hour live and personalized training for your company’s team.

$1900.USD per program per operator team.

Topics include:

  • Evaluating experiences for current appeal
  • Incorporating trends in guest experiences
  • Key considerations for reimagining shore excursions
Maximizing Profits

Maximizing Profits

$1,900.00

Two-hour live and personalized training for your company’s team.

$1900.USD per program per operator team.

Topics include:

  • Optimizing Operations
  • Increasing Profit Margins
  • Adding Value
Excellence in Navigating Crisis

Excellence in Navigating Crisis

$1,900.00

Two-hour live and personalized training for your company’s team.

$1900.USD per program per operator team.

Topics include:

  • Understanding Trauma & Your Role
  • Supporting Safely and Responsibly
  • Communicating Effectively

Creating a Culture of Service

$1,900.00

Two-hour live and personalized training for your company’s team.

$1900.USD per program per operator team.

Topic include:

  • Build a service mindset;
  • Motivate teams to excel;
  • Deliver consistent, exceptional experiences.

Storytelling 101 for Guides

$1,900.00

Two-hour live and personalized training for your company’s team.

$1900.USD per program per operator team.

Topic include:

  • Why storytelling is important for tour guides;
  • What makes a great story;
  • How to tell an engaging story.

Mastering Challenges

$1,900.00

Two-hour live and personalized training for your company’s team.

$1900.USD per program per operator team.

Topics include:

  • Managing Difficult Situations;
  • Key Communication Strategies;
  • Preparing Your Team.

Selling Shore Excursions

$1,900.00

Two-hour live and personalized training for your company’s team.

$1900.USD per program per operator team.

Topic include:

  • Reaching the Cruise Lines;
  • Selling your Shore Excursions;
  • Stand Out from the Crow

 

 

How It Works:
✔ Each tour operator’s management team connects through one Zoom link
✔ Teams can join together from one room or individually
✔ Limited spots available – secure your place early!

Aquila has additional topics available for customizing to your destination needs.

Contact Melissa or Beth directly: training@cruiseexcellence.com