Melanie Colpitts is partner at Aquila and Vice-President of Training. Melanie was integral to the founding of the Aquila Center for Cruise Excellence, and the development of Aquila’s signature programs, including Aquila’s Tour Guide Excellence International Certification
and the ACE Tour Operator Designation.

Having been with Aquila for over 25 years, she puts her vast knowledge and expertise to work designing, developing and delivering training programs for Tour Guides, Tour Operators, Cruise Destinations and other Industry Stakeholders to help them raise the level of excellence in their cruise destinations.

Whether delivering a training program, facilitating a workshop, or leading a consultative process, engaging with the stakeholders and frontlines in cruise destinations to deliver excellent service to guests is her passion, and she has delivered training to frontlines onboard expedition ships, on cruise line private islands, and in cruise destinations around the world.