SERVICE EXCELLENCE AMPLIFIED – Step 3: Taking Service to the Next Level
Contact NowThe final step in the Service Excellence series focuses on amplifying skills and celebrating success.
This half-day workshop is designed to empower frontline professionals to elevate their service delivery and amplify their impact. With a focus on collaboration, teamwork, and celebrating excellence, participants will be ready to continuously improve and enhance the guest experience.
Once foundational and intermediate skills are developed, maintaining enthusiasm and continuously improving service standards can be the biggest challenge. It’s also difficult for frontline staff to collaborate effectively and celebrate their successes.
The Service Excellence Amplified workshop focuses on building on existing skills by encouraging collaboration, teamwork, and the celebration of success. By providing participants with advanced techniques for enhancing their impact and ensuring positive interactions with guests, the training empowers them to continually amplify their service excellence. The workshop concludes with strategies for acknowledging and celebrating excellence, fostering motivation and pride in their work.
Topics:
- Amplifying Your Service Skills
- Celebrating Diversity and Strengths
- Enhancing Impact in Your Destination
- Ensuring Successful Guest Interactions
- Continuously Amplifying Service Excellence
Best for: Anyone who interacts with guests, including Greeters, Tour Guides, Transportation Drivers, Vendors, Retail Associates, Food & Beverage Servers, and Attraction Providers.
Available Formats: Virtual Workshop, Live Delivery in Destination